GG - Red Bank
New Member
- Jurisdiction
- New Jersey
I own a corporation in New Jersey. On April of 2015, we started printing our main marketing piece (100 page catalog) through a printing company in Philadelphia, PA. We found them to be the most cost effective printing company for our needs. We were super happy with their price, quality, and turnaround time. Since 2015, we printed with them 2 to 3 times a year, and they handled our mailing as well.
Our payment plan (verbal/email agreement) was always in 3 installments:
1. Postage - at the time of the mailing
2. Half of the Printing Cost – 60 Days after the mailing
3. Balance of the Printing Cost – 90 Days after the mailing
Our last print job with them took place on September, 2018. As always, we paid the postage at the time of mailing. Then, on November 21, 2018, just prior to us paying our first half of the Printing Cost, the printing company announced it was closing its doors on November 30th. We found this 9 day notice to be extremely unfair. Through the years, we relied heavily on them for timely printing and mailing to assist in our business growth. We suddenly found ourselves abruptly without a printer, for our main and most critical marketing piece. As of today, we have held the last 2 payments for the printing cost (totaling $16,000.00). We were schedule to reprint with them again at the beginning of February 2019. We have been in search of a new printer that is comparable in price, to no avail. Now, without much room in our printing budget, we will end up having to settle for going with a printer that charges nearly twice as much, since we can't let the wheels of our marketing strategy just stop. During the month of December, we received a letter from a firm that is collecting outstanding invoices, on behalf of the printing company.
We feel that the printing company should be held liable to some extent, for leaving us flat without much notice to prepare to search for another reliable and cost effective printer, and to have time to adjust our printing budget accordingly. I am reaching out to you in hopes that you can let me know what my rights are. Do we have to pay the outstanding debt? If so, can we negotiate to pay less than what is due (i.e., half or less)? Do I have to hire a lawyer to rebuttal and/or draft up an offer, or can I draft a letter and do it myself?
Any help and guidance you can provide will be greatly appreciated.
Thanks!
Our payment plan (verbal/email agreement) was always in 3 installments:
1. Postage - at the time of the mailing
2. Half of the Printing Cost – 60 Days after the mailing
3. Balance of the Printing Cost – 90 Days after the mailing
Our last print job with them took place on September, 2018. As always, we paid the postage at the time of mailing. Then, on November 21, 2018, just prior to us paying our first half of the Printing Cost, the printing company announced it was closing its doors on November 30th. We found this 9 day notice to be extremely unfair. Through the years, we relied heavily on them for timely printing and mailing to assist in our business growth. We suddenly found ourselves abruptly without a printer, for our main and most critical marketing piece. As of today, we have held the last 2 payments for the printing cost (totaling $16,000.00). We were schedule to reprint with them again at the beginning of February 2019. We have been in search of a new printer that is comparable in price, to no avail. Now, without much room in our printing budget, we will end up having to settle for going with a printer that charges nearly twice as much, since we can't let the wheels of our marketing strategy just stop. During the month of December, we received a letter from a firm that is collecting outstanding invoices, on behalf of the printing company.
We feel that the printing company should be held liable to some extent, for leaving us flat without much notice to prepare to search for another reliable and cost effective printer, and to have time to adjust our printing budget accordingly. I am reaching out to you in hopes that you can let me know what my rights are. Do we have to pay the outstanding debt? If so, can we negotiate to pay less than what is due (i.e., half or less)? Do I have to hire a lawyer to rebuttal and/or draft up an offer, or can I draft a letter and do it myself?
Any help and guidance you can provide will be greatly appreciated.
Thanks!