Hello. I hope I'm posting this in the right place, please forgive me if I'm not. Here is what I have..... Back in the first week of July 2006, my husband and I bought a conversion van from a local dealership. Within a weeks time, the rear axle broke on the van and the dealership agreed to repair the axle since we had just bought it.
All has been fine until this past weekend when it broke again. Again, the dealership came and picked it up, however, now they are saying that we need to have a whole new rear and that we will have to pay for it.
They said when they had it "fixed" the first time, they just took it to a machine shop and had the axle welded and the machine shop did not guarantee their work so there is nothing they can do about it and it will cost us over $1,000 to replace the repair.
My feeling is that if they had fixed it the right way in the first place, then we wouldn't have this issue now. We are now stuck making payments on a vehicle that we can't even use. Should we contact a lawyer?
Any advice anyone could give would be greatly appreciated. If you need further information, please just let me know.
Thank you for your time,
Diana
All has been fine until this past weekend when it broke again. Again, the dealership came and picked it up, however, now they are saying that we need to have a whole new rear and that we will have to pay for it.
They said when they had it "fixed" the first time, they just took it to a machine shop and had the axle welded and the machine shop did not guarantee their work so there is nothing they can do about it and it will cost us over $1,000 to replace the repair.
My feeling is that if they had fixed it the right way in the first place, then we wouldn't have this issue now. We are now stuck making payments on a vehicle that we can't even use. Should we contact a lawyer?
Any advice anyone could give would be greatly appreciated. If you need further information, please just let me know.
Thank you for your time,
Diana