- Jurisdiction
- Illinois
Quick story! Our mortgage was with Everhome mortgage up until approx August 2015. We requested payoff and sent in large lump sum to pay off. Never was told it was in process of being sold. In mean time we thought it was paid off. A couple months later I received a letter about mortgage being with nation star mortgage blah blah blah and we owed the $1500.00 I argued back and forth for months and thought we had a resolution. But in the end it still has come back to haunt. I requested they stop paying our insurance and taxes but they have continued to do it every since. We never receive anything in the mail from them unless they have paid something we clearly didn't want them to. Several months ago I received a letter stating we could modify and start making payments to clear this up. After calling the number on letter the agent advised me not to do it as I would be starting over with interest and she stated it was not in my best interest. So I let it go. Over the years we have received a few letters on the door asking us to call, but when I have it's either been something stupid or not the right number. Yesterday I decided to give it another shot on getting this fixed and again they said I had to pay a large lump sum to fix this. Well I don't have the lump sum. So they offered another modification. My question is before I agree to modify this and agree that I will pay this back all for there mistake not mine I want to make sure there is nothing I can do. Is it possible to get this taken care of without being liable for all the negative escrow? What are my options? I mean they clearly have not been to worried about clearing this up.