Consumer Law, Warranties legal for a company to use the lack of knowledge of a client to push products?

[aoliver_csn]

Is it legal for a company to use the lack of knowledge of a client to push overpriced products.

A business pushed a product which is not needed, far too advanced for our needs and very expensive.
To do this they used a previous ED's lack of knowledge in the area to make her believe she needed this product.

 

[Proserpina]

That's not only legal, it's very common.

It's up to the potential customer to educate themselves.

Caveat emptor!

 

[aoliver_csn]

Is there nothing that can be done about such things, other than take the loss?

We are a not for profit organization and the product which we have been left to pay for would cost us $100,000 when a product which would far surpass our needs should cost <$5,000

Being a not for profit organization, such a loss would be quite substantial, is there any way which this could be fought?

 

[Proserpina]

No - because the burden is on the client (you) to research and purchase accordingly.

It truly isn't the vendor's fault in this instance - they're in the business of selling things. It's like walking into Best Buy. You might know that you need a $500 laptop, but they're going to try and sell you that $1200 model - it's up to you to make the final decision yourself.

 

[aoliver_csn]

Ok, well thank you for your help