- Jurisdiction
- Connecticut
My 2 Nd vehicle was hit. Had the car for 7 months and brought to a shop that was recommended due to this sudden hit. The gentleman at the shop was seen by my adjuster. (Had this insurance company for 6 years no accidents and clean record for 1st vehicle.) I went to go see him and after meeting him he said to me out the blue "oh I told the adjuster to send the check to you" (looking back he clearly had a motive) down side is my father had a knee replacement surgery which had my work schedule and pressure on me as well and single mom of 3) almost a month later no check no repairs and told me the adjuster had to come back out because it was more damage than he thought...so all of a sudden shop gets vandalized almost a month and a half later and they steal a radio and all the rims. So appalling that at this point I don't know what to do or what's going on so I go and ask the the guy what happened so now I had to take another claim out this time not realizing now I've been assigned a new adjuster and I'm all the way confused at this time this new adjuster was a bit of a an assholebecause he was asking me about this and what I did was send the paperwork to the shop because now we all are waiting for this police report. The guy at the shop gave me a police report number to wait on report. At this time the 2nd adjuster pretty much is asking me for reports and info that I didn't have @ this point the shop, my adjuster no one was working with me I was doing too much and confused and stressed out at this point because I'm still paying carnote and insurance and aiding my father now we are well in July now and still waiting for report so finally I pick up report and submitted to insurance company...to also let them know it wasn't my job to b doing all this running around. my insurance NEVER went after the shops insurance for this 2 Nd claim why who knows but now at this time my adjuster sends me a check and asks me if that was my signature which it wasn't. Now I had GAP Nd my adjuster really didn't help the situation I had to fill out total loss forms and he sent a settlement papers and included the 6500 check in the settlement which Gap didn't cover so now no car and I still have to pay the loan off 6500. Yes the kicker is the check was cashed way back at the end of April we were now leading in August so my question is why would my adjuster stiff me knowing and learning later the check was not valid and he also told me when they picked up the car that No Work was done on the vehicle. So now shop waLks away with the check and I have to pay for a car that isn't here and all my insurance said was it's a civil matter now and went up 100 on my insurance for a car I had 6 yrs. I need a lawyer both insurance company and shop played me big time and they can't get away with this at all.