Our Support Desk is the most popular support system used online. Some people with nothing else to do hacked it and were able to insert a file on webservers that substituted the main page for the forum. They did not and could not access any databases or security. There was no data breach. This was all superficial and fixed within 30 seconds. We have alerted the software developer who has created a fix and it has been installed, done.
The brilliant kiddies left clues as to who they are within the files and those have been forwarded to the appropriate parties to hand out what should be done. IP addresses are sometimes correct but not always the case - but they left in other pretty solid information if you know where to look. All in a good day's work. Thanks to army judge for a quick eye and assistance regarding this matter.
If you're at all curious, here is how it works. There is a website which I am aware which has lots of these guys just trying to hack popular software. The purpose? Usually mischief, sometimes to do things you'd be surprised (like fake results somewhere else, direct visitors to another site, etc.) For a good number of them, however, it's just a way to brag to others that they "hacked" some site when actually it's just someone copying, pasting and following the instructions posted by the original real hacker.
There you go - all that hacking glamour demystified.
The brilliant kiddies left clues as to who they are within the files and those have been forwarded to the appropriate parties to hand out what should be done. IP addresses are sometimes correct but not always the case - but they left in other pretty solid information if you know where to look. All in a good day's work. Thanks to army judge for a quick eye and assistance regarding this matter.
If you're at all curious, here is how it works. There is a website which I am aware which has lots of these guys just trying to hack popular software. The purpose? Usually mischief, sometimes to do things you'd be surprised (like fake results somewhere else, direct visitors to another site, etc.) For a good number of them, however, it's just a way to brag to others that they "hacked" some site when actually it's just someone copying, pasting and following the instructions posted by the original real hacker.
There you go - all that hacking glamour demystified.
