- Jurisdiction
- Missouri
I recently became aware that my father opened a DirecTV account using my name and ssn. He passed away in January. DirecTV sent the account to collections due to nonpayment for obvious reasons. My mother had to move out of their house immediately following his passing and was unaware of the situation. I've thankfully never had anything like this happen before (to my knowledge), so I really have no idea where to begin to dispute the charges. I spoke with someone from directv who confirmed that it was not my phone number or email address used with the account. He also confirmed that at no time was I the one to call about any concerns with service. However, he told me that once they sent it to collections there was nothing they (directv) could do. Is that true? I read somewhere that one of the first steps was to file a police report against the person, but how does that work if they're deceased? Not that I want to do that. Any advice on moving forward would be appreciated.