rwhite9562
New Member
- Jurisdiction
- Pennsylvania
I was hired as a collection specialist for a bank in September 2019. 6 months later the pandemic hit and we were sent to work from home. 6 months later in September 2020 I received my review which stated that I was not performing up to expectation. The collections team handles delinquent credit cards, checking accounts, and loans. I was thoroughly trained on credit cards, which is my area of expertise. I was supposed to be trained on checking accounts and loans but that did not happen. I was told that it was not my fault but management should have trained me in the other areas but, primarily because of the pandemic I wasn't trained properly. I was thus put on a 6 month re-training where the manager was supposed to train me on areas I was defecient. No retraining was supplied. I did my best to learn the areas they stated I should be proficient in, on my own from other coworkers. In January I was selected as collector of the month. I requested to be trained on the systems that I was told I should know. Subsequently, I was called into the office for what I thought was more training but I was fired at the 6 month deadline of the retraining, because of what they stated was poor performance. No other reason was given. Do I have any legal recourse?