Counterfeit Goods Claim ... I am not doing!!

[m2mike22]

I have a small wholesale company and I have recently came across a wholesale company that sells me electronics. From everything I have been able to gather the products are real. I have opened them up and it is very sophisticated circuitry that matches up to one I have bought from the store. Also half of the product I buy have serial #'s that are able to be registered through the company and I have taken over 30 sets into this companies stores to see if maybe they think they are fake. I have never had and issue and I cannot even find anyone on the internet that has seen a counterfeit of this product. The products company is now claiming that I am counterfeiting these and that I need to stop. I feel that I am in the right and have pretty solid proof of it but I know its very expensive to defend this. I have some money to defend but not alot what is my best route to take this? I make to much money to give up this item!

Thanks in advance!!

 

[dee_dub]

It sounds like, if these are the authentic item, there is no counterfeiting. If they're not, you're not the person manufacturing them. Exactly what is the manufacturer alleging you are doing?

 

[m2mike22]

They are claiming I am manufacturing or selling counterfeit items.

I think they are just trying to strong arm me to try to figure out where I am getting them from. They also cant figure out how I am selling them cheaper then they are and still making a profit. I think the only way they can try to find out my source is by saying they are counterfeit. I called them again to today to register another one of the serial #'s on the item (to build some confidence) and I talked to a technician for 5 minutes, he said he has never heard of that product line being counterfeit because it is to sophisticated of a product. Also the items I am buying are used which is another reason why I do not believe they are counterfeit. Mind you this is a fortune 500 company who can afford to pay a lawyer to keep it going. I can only afford one for so long.

Any suggestions of how to try to help my situation without getting into a long litigation with them??

 

[dee_dub]

You say that half the product has serial #s that can be registered with the manufacturer. What about the other half?

 

[m2mike22]

The products are used so sometimes the serials fall off or they are worn so you cant read on the half that dont have them. I have been recording alot of my serials in the case that I might have to defend myself and I have never came accross the same serial in over 200 sets of these.

UPDATE: They are now claiming they have a pair and they have determinded that they are Counterfeit.

Should I get a third party to examine this for me??

Thanks for you help

 

[dee_dub]

Yes.

The old adage is, if it sounds to good to be true, it probably is.

 

[m2mike22]

I understand that if its too good to be true it normally is. But this is more of a good thing I have going on then anything. If I thought there was any real chance of these being counterfeit I would have given into to the initial cease and desist.

I have contacted a reputable electronics repair company and they said they would examine them for me. Is there any protocol that I should do so this could be used as evidence. I have a new pair that is factory sealed that I can give them but obviously if I do this I want to do it the right way and not waste my time.

Any help is greatly appreciated?


Note:
I am not trying to waste anyones time I am very very confident these are not counterfeit. Just looking for suggestions since I am dealing with a hostile Fortune 500 company.