Hey guys- I'm in California and I have a question about carpet replacement. Landlord is charging me $800 to replace a 2-3 year old carpet. I have only lived there for 9 months.
Their reasoning is written vaguely as "black and heavily soiled in traffic areas - replace only" on the carpet company's invoice .. I have talked to the leasing office and the carpet company and this is as much detail as I can get from them.
I am not in denial about the carpet's quality at the time of my move-out.. The carpet was indeed soiled and had a few spots in areas where people constantly walked through. There was some darker soiled spots but nothing that wouldn't come out with a good carpet cleaning. The reason I left it so dirty was I was too busy to get the spots professionally cleaned before I moved out.. I figured the leasing office would send me a bill for the carpet cleaning fees. However, I didn't expect to be charged for total replacement!
I keep pressing the fact "why couldn't these spots and soiled areas be cleaned professionally? what exactly warranted replacement of the carpet?" and I keep getting nowhere. Should I refuse to pay for the $800 carpet replacement? Or would you just pay it?
Any advice would be greatly appreciated.
PS- The office does have pictures of the carpet on their file and was showing them to me. They said these pictures would be sufficient in supporting their case of replacing the carpet. I say it's just pictures of spots that could be professionally cleaned - they're caused from normal dirt tracking, spilled drinks, etc..
Their reasoning is written vaguely as "black and heavily soiled in traffic areas - replace only" on the carpet company's invoice .. I have talked to the leasing office and the carpet company and this is as much detail as I can get from them.
I am not in denial about the carpet's quality at the time of my move-out.. The carpet was indeed soiled and had a few spots in areas where people constantly walked through. There was some darker soiled spots but nothing that wouldn't come out with a good carpet cleaning. The reason I left it so dirty was I was too busy to get the spots professionally cleaned before I moved out.. I figured the leasing office would send me a bill for the carpet cleaning fees. However, I didn't expect to be charged for total replacement!
I keep pressing the fact "why couldn't these spots and soiled areas be cleaned professionally? what exactly warranted replacement of the carpet?" and I keep getting nowhere. Should I refuse to pay for the $800 carpet replacement? Or would you just pay it?
Any advice would be greatly appreciated.
PS- The office does have pictures of the carpet on their file and was showing them to me. They said these pictures would be sufficient in supporting their case of replacing the carpet. I say it's just pictures of spots that could be professionally cleaned - they're caused from normal dirt tracking, spilled drinks, etc..