My jurisdiction is: TN
I made an online monthly payment from my checking account to Capital One for $388. Shortly thereafter, I found that they had made two (2) withdrawals of $388 from my checking account. I notified Capital One of this "Unauthorized Withdrawal" of $388 from my account. I was told that, "a mistake had occurred," and that I would receive a check in the amount of $388 within the next 7 to 14 days. A few days after that, I received a letter from Capital One saying the same thing.
This was 05/22/08. Since that time I have contacted Capital One more than a dozen times trying to get my money back from them, and I still have not received it.
All that they tell me is that they "sent it out."
I am tired of trying to convince them that I have not received my $388 which they withdrew without my authorization from my account. Is there any legal action what-so-ever that I might take against Capital One for the Unauthorized Withdrawal Of Funds From My Checking Account? What can I do about this?
I made an online monthly payment from my checking account to Capital One for $388. Shortly thereafter, I found that they had made two (2) withdrawals of $388 from my checking account. I notified Capital One of this "Unauthorized Withdrawal" of $388 from my account. I was told that, "a mistake had occurred," and that I would receive a check in the amount of $388 within the next 7 to 14 days. A few days after that, I received a letter from Capital One saying the same thing.
This was 05/22/08. Since that time I have contacted Capital One more than a dozen times trying to get my money back from them, and I still have not received it.
All that they tell me is that they "sent it out."
I am tired of trying to convince them that I have not received my $388 which they withdrew without my authorization from my account. Is there any legal action what-so-ever that I might take against Capital One for the Unauthorized Withdrawal Of Funds From My Checking Account? What can I do about this?
