Signed the lease and deposited all monies including first month's rent March 5. Moved into new place March 13. They were supposed to have made repairs and make-ready cleaning done beforehand but didn't.
We've logged several maintenance requests to put back into play all the things they were supposed to have done before we got here. Maintenance keeps calling saying 'we will call when we're on our way' and then we don't hear from them. Of the nine less critical things we built service tickets for on 3/17, things like 'closet rod keeps falling', we got fed up and have fixed seven of them ourselves.
Now, however, we're experiencing major plumbing issue. This house was vacant for over a year, water not turned on again until we turned it on March 9 (as property mgmt. requested, so their cleaning crew could do the 'make ready' that never happened). Anyway - We think that the big tree in the front yard has roots that has grown into the sewer line, between the cleanout valve and the city's line. Long story short, if we try to do normal things - like do a load of laundry, or take a shower - the line backs up, overflowing from the cleanout valve in the front yard. That in itself is bad enough because the odor is very unpleasant. But, it's also creating wet spots in the hallway carpet, which tells me there's a bigger problem here than we thought.
opened maintenance request on 3/22, no response at all. Emailed as many people as I had email addresses for this morning 3/27 because the problem is getting worse, and specifically asked them to PLEASE get whatever plumbing company they use to contact me ASAP since now we're talking possibly mold / water damage in addition to everything else.
My question is - What's my recourse here? We paid all deposits up front, we don't owe anything until April 1. But right now we are in a place that I believe meets the criteria of uninhabitable, or close to it.
We've logged several maintenance requests to put back into play all the things they were supposed to have done before we got here. Maintenance keeps calling saying 'we will call when we're on our way' and then we don't hear from them. Of the nine less critical things we built service tickets for on 3/17, things like 'closet rod keeps falling', we got fed up and have fixed seven of them ourselves.
Now, however, we're experiencing major plumbing issue. This house was vacant for over a year, water not turned on again until we turned it on March 9 (as property mgmt. requested, so their cleaning crew could do the 'make ready' that never happened). Anyway - We think that the big tree in the front yard has roots that has grown into the sewer line, between the cleanout valve and the city's line. Long story short, if we try to do normal things - like do a load of laundry, or take a shower - the line backs up, overflowing from the cleanout valve in the front yard. That in itself is bad enough because the odor is very unpleasant. But, it's also creating wet spots in the hallway carpet, which tells me there's a bigger problem here than we thought.
opened maintenance request on 3/22, no response at all. Emailed as many people as I had email addresses for this morning 3/27 because the problem is getting worse, and specifically asked them to PLEASE get whatever plumbing company they use to contact me ASAP since now we're talking possibly mold / water damage in addition to everything else.
My question is - What's my recourse here? We paid all deposits up front, we don't owe anything until April 1. But right now we are in a place that I believe meets the criteria of uninhabitable, or close to it.
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