utkstudent
New Member
- Jurisdiction
- Tennessee
I attend the University of Tennessee and had applied for a leadership camp that was to take place during Spring Break. I am a part of an Ambassador leadership program, (separate from this camp), and they encouraged us to apply if we had not other plans for Spring Break.
At the time, it was very early in the School year, and I didn't know what my Spring Break plans would be, so I figured applying couldn't hurt. I applied for the program and a couple weeks later received an email telling me that if I had been accepted, and that if I confirmed my attendance and did not show up that I would be charged a $100 no-show fee. It is for this reason that I did not confirm my attendance.
I had been getting multiple emails from this program about the program prior to the email I described above, and so when I got more emails afterward, I ignored them because I figured that they were more emails about the program, itself.
Once the school year had ended, I went to check my grades and realized that I couldn't, due to a hold placed on my account in the form of $100, labeled as a "no-show fee" for this program that I have described. I tried emailing the Center for Leadership, (the department within UTK that hosts this program), about why I had this hold on my account, and asking them to please send me a copy of my confirmation, because I was almost positive that I had never confirmed my attendance to this program. I was ignored on multiple occasions, and when I did get replies, they only instructed me to call their office. This only frustrated me more because I just wanted a copy of my confirmation.
I called once and didn't get an answer, so I left a message and never received a call back. I called again today and got an answer. However, they told me that by not answering the email, I had automatically confirmed my attendance to the program, but the email that they sent me, (that I described above), never said anything about any kind of automatic confirmation.
The woman on the phone told me that they had sent an email later on, saying that I was confirmed and that they were looking forward to seeing me there, however I hadn't even read it as I was so used to the constant inflow of mail from them. I figured that they still had me on their mailing list by mistake, and that the emails would stop when the program did. The woman on the phone said that if I had replied to the emails saying "I don't know why I'm being sent these, I think there is a mistake", that my confirmation would have been cancelled and I wouldn't owe any money.
I understand that I should have been checking my emails regularly, but I'm a busy college student, and the month leading up to Spring Break is filled with exams. I'm so used to a constant inflow of mail from UT related programs advertising what they have to offer that I usually just skim through my email and make sure there isn't anything from professors, and that's about it. With that said, I don't understand how they can confirm me into a program, have the College of Arts and Sciences sponsor me, all without my permission.
At the time, it was very early in the School year, and I didn't know what my Spring Break plans would be, so I figured applying couldn't hurt. I applied for the program and a couple weeks later received an email telling me that if I had been accepted, and that if I confirmed my attendance and did not show up that I would be charged a $100 no-show fee. It is for this reason that I did not confirm my attendance.
I had been getting multiple emails from this program about the program prior to the email I described above, and so when I got more emails afterward, I ignored them because I figured that they were more emails about the program, itself.
Once the school year had ended, I went to check my grades and realized that I couldn't, due to a hold placed on my account in the form of $100, labeled as a "no-show fee" for this program that I have described. I tried emailing the Center for Leadership, (the department within UTK that hosts this program), about why I had this hold on my account, and asking them to please send me a copy of my confirmation, because I was almost positive that I had never confirmed my attendance to this program. I was ignored on multiple occasions, and when I did get replies, they only instructed me to call their office. This only frustrated me more because I just wanted a copy of my confirmation.
I called once and didn't get an answer, so I left a message and never received a call back. I called again today and got an answer. However, they told me that by not answering the email, I had automatically confirmed my attendance to the program, but the email that they sent me, (that I described above), never said anything about any kind of automatic confirmation.
The woman on the phone told me that they had sent an email later on, saying that I was confirmed and that they were looking forward to seeing me there, however I hadn't even read it as I was so used to the constant inflow of mail from them. I figured that they still had me on their mailing list by mistake, and that the emails would stop when the program did. The woman on the phone said that if I had replied to the emails saying "I don't know why I'm being sent these, I think there is a mistake", that my confirmation would have been cancelled and I wouldn't owe any money.
I understand that I should have been checking my emails regularly, but I'm a busy college student, and the month leading up to Spring Break is filled with exams. I'm so used to a constant inflow of mail from UT related programs advertising what they have to offer that I usually just skim through my email and make sure there isn't anything from professors, and that's about it. With that said, I don't understand how they can confirm me into a program, have the College of Arts and Sciences sponsor me, all without my permission.
