MikellaSmith16
New Member
- Jurisdiction
- North Carolina
We recently bought a house in July 2017. During the process of buying the house the realtors were renovating the entire inside and outside so the air nor heat was ever running when we would come look at it. From the first day we moved in we were having issues with our heating and air system due not having one or the other. We notified them when we noticed the paperwork the inspector done stated everything was up to code and working properly and the realtor told my husband and I that it was a malfunction with the thermostat, but the air works. We called the company Wraps (the only company our warranty covered) and they sent two different employees two separate times to do a diagnostic which we were told the system is outdated, the Freon that the unit takes is outlawed, there's a leak in the inside coil and it's going to cost us out of pocket $3800 to replace and have a whole new system put in and that's help with the warranty. The system is not up to date with the NC law. Since the air wasn't really working when we moved in it has had to be like this awhile and they used their inspector from their company and he he stated everything was up to date and working.