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Pick a store you frequent all the time , bring and issue up to the management that you did not like and I'm sure each and every one of you have done this on more then one occasion and then imagine that manager telling you to get out or she/he is calling the cops. You would be fuming mad too ...

As long as I'm calm , don't swear , don't shout and talk in a normal tone I have every right to approach her any way I feel about her giving some customers free product. If I want to say it in a " no that's ok I didn't want any " and then a couple seconds later " Yes I really did want one and if...

I can't believe people always assuming that the consumer is the one at fault, I was not mouthy with her I had every right to bring up the point that she needs to offer the entire Starbucks some free cookies and not just a few of the customers in line. And when she says she wants my information I...

So that's it ? Their district managers can do whatever they please to people and two free drink coupons will always make it all better? I was a good customer and did not deserve the treatment I got that day.

Please I beg anyone who can help me with this issue to follow up to my question. I was harassed in a local Starbucks store by one of their district managers. This is a store that I frequented for about 5 or 6 months sometimes 2 x a day. I have not had any problems with this store before. The...