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As a followup, with help from other forums and using example letters, I sent my own letter disputing the charges and why. I politely told the company hired by the rental car agency that I would only speak to them by email. Along with my letter I enclosed my deductible via cashiers check and sent...

We hit a deer in a rental car while traveling in New York. The car was rented in New Jersey. Our auto insurance paid the claim for damages but denied paying for diminution value (25%) of the damages and 22 days of loss of use. The car rental agency has now sent me a bill for my deductible along...