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The basis for a counter suit is that the original posting was very strict to relate factual / actual experiences, statistics, etc - not subjective opinions, generalities or vitriolic statements. I specified items such as the percentage of shipments that were late, the percentage of units damaged...

Thank you for the excellent details, very much appreciated. I'll be digesting this over the next couple of days. Based on some of the phrasing in the above, I wanted to clarify some items to ensure there is not a misunderstanding of the reason for my intentions on posting my experiences...

Last year I general contracted my own home. I had a significant number of issues with the window manufacturer (located in Canada), so much so that at the end of the construction posted my experiences on 6-7 websites. The company responded with the threat of a defamation suit for 'damages', going...