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I'll give that a shot txlx. Thanks again to all.

I totally agree zdood. All they have to do is complete the contract. A discount would be great. "Ruined" is a bit dramatic. The home's value is decreased significantly until fixed. Now I have reasonable arguments when my wife freaks out if we don't get enough of a discount in her eyes.

Thanks for all the replies. A lot of friends, family and neighbors were telling me I should get a free install. Seemed steep to me so I figured I'd ask you fine people. As far as the "compensation for what?" commment. My house is temporarily ruined from negligence. Why should I pay full price?

We went into contract with a big box store to update our exterior windows from single to double pane. We allowed them all the necessary visits to measure, write a contract and pay a deposit. On the day of install, the measurements were found to be so wrong that the ordered windows would not...