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That was how I looked at it at first - but the person I was dealing with is the General Manager. He hung up on me when I tried to discuss the matter with him. That, along with the "I know best attitude" and the lies along the way (every time he'd try to explain away their shoddiness, he seemed...

It's only $175.00.

I agree with you - that's why I went email first. My concern with email only is that he may not even read his email or it may go to spam.

I agree with you. Eventually I will contact them, depending on how this shop handles my refund request.

I sent him the letter via email with lots of pics. I understand a certified letter is better - should I go ahead ans also send a certified letter?

Thanks. And, yes, it's from my point of view. I'm hoping he reimburses me because I don't want to further this if I don't have to, even if it is small claims.

Sorry about that - a couple of questions: So, going to small claims, do I have a case, seeing that I agreed to go 50/50 with him? But that was before I found out they did bad on the cowl. The dealership doesn't want to have anything to do with this. This is their contractor and I'm surprised...

A few months ago, a local shop was contracted by my automobile dealer to replace my windshield. After the work was done, there were noises. I contacted the dealer who asked that I work directly with the shop since the shop was much closer to me that the dealership. The shop was willing to fix...