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Yup they did a walk through with us before we vacated. The lady said "this looks really clean, there shouldn't be any charges!" But we didn't record it, and now she just says "I don't remember that, I do a lot of walk throughs." This was my first time renting from a big company, I was naive and...

Thank you for your reply. I understand that and apologize if I am not asking a good question, I've never dealt with small claims court before. My main concern is if my argument that they sent me a signed paper saying I would receive my full refund without any deductions is a good case, as it...

Hello, I'm from Sioux Falls SD. I recently concluded a lease from a major apartment renter there, and me and my mother and my Girlfriend (who lived with me at the time) spent a total of 12 man hours cleaning the apartment before we did our final walk through. The apartment was spotless and the...