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$250 for the software, the rest for the graphic design. "Them" is the company who created the software, sells it and promises the free support. I was thinking ok, they will fix it, so I can invest. Not fixing the site has caused trouble for me. But I don't want to be theorizing in general or...

I started a topic about it a couple of weeks ago, but it is already closed. Basically I purchased a forum software for $250 and I invested like $650 in the graphic designs. When something broke, I asked them to fix it and after dealing with a support rep and a supervisor they both told me that...

People mention warranty, contract, but there does not seem to be anything like this. The only two documents like these are: 1) vBulletin License Agreement (I was reading this one several times, close to 8 months ago). The best idea that I was able to come up with is to state that the promise of...

@adjusterjack - My line of thinking here is that the promise of Free Support came first and that I agreed to any further terms and conditions after that, on a further page. I was thinking, ok, if there will be problems they will fix it, so I decided to agree. The terms in fact exclude all the...

I asked for the $250 and I said that we could leave it at that, but the request was ignored. I will be looking into this further as the time goes by. I am working on this now, as the main task.

@mightymoose - Thanks for the answer, it is along the lines of what I was trying to find. Some keywords that I could start with lets say. I wont be explaining the situation to you as this is not the point here, but basically the "breach of contract" and try to prove that it was not my fault and...

State: California, Small Claims Court I purchased a forum software for around $250 and I also invested close to $700 for various elements of a graphic design of a site. I also invested quite a lot of time in working on the site (substantial amount). The software was promised to come with "Free...