Marluna311
New Member
- Jurisdiction
- New York
My question: I need to arrange installation of a new dishwasher by the store who sold it to me. I purchased the dishwasher online and was going to have my plumber install it for me. Unfortunately, there were problems, so I contacted the store to have them do the installation.
I was told over the phone by a customer service rep that I had to come into the store to sign the installation agreement due to state laws. I asked her the statute number but she said she didn't know. I'm just curious if there is really a law covering this or if it is just store policy.
I currently don't have a car so I would need to get a ride. It would be easier if I could take care of this either online or over the phone.
I was told over the phone by a customer service rep that I had to come into the store to sign the installation agreement due to state laws. I asked her the statute number but she said she didn't know. I'm just curious if there is really a law covering this or if it is just store policy.
I currently don't have a car so I would need to get a ride. It would be easier if I could take care of this either online or over the phone.