- Jurisdiction
- Minnesota
Hello,
Back in June 2020, I opened up an high yield checking account with ideal credit union in MN. When I opened it it had a 4% interest rate but did not realize at the end of june it would switch back to 2%. I deposited a large sum into the account and have been trying to close it for 3 months but they are saying that they cannot close it due to a "error" and that IT is working on it. Here is the timeline of events that took place........
-June -filled out paper to close account, ideal said they would send check in the mail in two weeks. (never got it)
-July -tried to set up a direct transfer to transfer money out of my account, next day account was frozen. I call back and they said to try going to partner bank near me to withdraw funds (no luck).
-July into august -repeated phone calls back and forth stating its an IT issue and nothing can be done.
Am I looking at fraud here?? Absolute bs that it takes 3 months to clear an error to release funds.
What can I do in this situation?
Back in June 2020, I opened up an high yield checking account with ideal credit union in MN. When I opened it it had a 4% interest rate but did not realize at the end of june it would switch back to 2%. I deposited a large sum into the account and have been trying to close it for 3 months but they are saying that they cannot close it due to a "error" and that IT is working on it. Here is the timeline of events that took place........
-June -filled out paper to close account, ideal said they would send check in the mail in two weeks. (never got it)
-July -tried to set up a direct transfer to transfer money out of my account, next day account was frozen. I call back and they said to try going to partner bank near me to withdraw funds (no luck).
-July into august -repeated phone calls back and forth stating its an IT issue and nothing can be done.
Am I looking at fraud here?? Absolute bs that it takes 3 months to clear an error to release funds.
What can I do in this situation?