yemaya rich
New Member
- Jurisdiction
- US Federal Law
I ordered a package (a wig) from a website I'm China that uses PayPal. On their website it says that could be a 5% difference in the product you receive than what's online. The product I received is 75% different. I calculated this by taking the number of parts that make up the product (4 total parts) and 3/4 were not as advertised. Basically I recieved a whole different product. The wig is valued at about $140 per their website. I used a code and got it for $100 off, so I only paid about $40.
Their website is called REDACTED_SITE_NAME_NOT_REQUIRED, but on PayPal they are REDACTED_SITE_NAME_NOT_REQUIRED, but the FDA and American AQA Act lisence say the nameREDACTED_SITE_NAME_NOT_REQUIRED in the beginning I was just going to ask for a refund, which they offered on the condition that I send the product back and assume shipping costs.
The shipping alone is like $35, because they specify they only accept certain company's (USPS, FedEx) shipping their products. I feel that they should pay for shipping since they purposely sent me the incorrect item.
Lastly, now I feel that because of all of the different company names that I may have purchased and unauthorized unsafe product. It does have a stronger than usual chemical odor that is usually present in this type of product. I've document all of what their website says, along with my interactions with their representative.
Do I have a case for damages at this point?
Their website is called REDACTED_SITE_NAME_NOT_REQUIRED, but on PayPal they are REDACTED_SITE_NAME_NOT_REQUIRED, but the FDA and American AQA Act lisence say the nameREDACTED_SITE_NAME_NOT_REQUIRED in the beginning I was just going to ask for a refund, which they offered on the condition that I send the product back and assume shipping costs.
The shipping alone is like $35, because they specify they only accept certain company's (USPS, FedEx) shipping their products. I feel that they should pay for shipping since they purposely sent me the incorrect item.
Lastly, now I feel that because of all of the different company names that I may have purchased and unauthorized unsafe product. It does have a stronger than usual chemical odor that is usually present in this type of product. I've document all of what their website says, along with my interactions with their representative.
Do I have a case for damages at this point?