- Jurisdiction
- Texas
My question is: I was told by the dealership to come sign the contract agreement and pick up my vehicle. I went in on July 28, 2017, signed the contract. But never received a copy of my contract, he said I could pick it up the following day along with the vehicle. I Was told I they could find me an insurance so I paid to put it on that same day, expecting to receive my vehicle the next day. I went the following day and waited an hr and a half waiting for them to get my vehicle and contract, but was told the vehicle was not ready and was not given a contract then either. He told me probably on Mon. because they were doing a "recall". I still didn't get a call Mon. I've been calling and texting back and forth. I have repeatedly asked for a Carfax several times but still waiting for it too. The following week I called to complain bc I hadn't heard anything back from them.
He reluctantly said to come in for a loaner. I came in, I asked for the paperwork to sign for the loaner. But the guy said it was ok I didn't need to sign anything. So I took video and pics of the loaner bc I didn't want to be responsible for the dents and scrapes it had. Well when I got the loaner it kept getting a low tire. I had to pay a guy to come air it up 3 different times bc it went low. That's apart from the times I had to put air in it myself. I took it to the mechanic to check the basics. He told me it probably just needs to be patched and that it needed to get an oil change asap. Well a week later on the 14 of August they called said I needed to get the vehicle in for an inspection. I took the loaner in along with the receipts and a note stating the problems I had with it.
Now the dealership calls said the car will be "ready" on the 29 of August. I asked for my contract and Carfax again 3 days ago and still haven't received anything.But I need to make my payment on the 28th. I really just don't trust them anymore. What I want to know is are they in any kind of breach of contract because they never gave me a contract or Carfax even though I've repeatedly asked for them? Also I haven't even taken possession of the vehicle.
He reluctantly said to come in for a loaner. I came in, I asked for the paperwork to sign for the loaner. But the guy said it was ok I didn't need to sign anything. So I took video and pics of the loaner bc I didn't want to be responsible for the dents and scrapes it had. Well when I got the loaner it kept getting a low tire. I had to pay a guy to come air it up 3 different times bc it went low. That's apart from the times I had to put air in it myself. I took it to the mechanic to check the basics. He told me it probably just needs to be patched and that it needed to get an oil change asap. Well a week later on the 14 of August they called said I needed to get the vehicle in for an inspection. I took the loaner in along with the receipts and a note stating the problems I had with it.
Now the dealership calls said the car will be "ready" on the 29 of August. I asked for my contract and Carfax again 3 days ago and still haven't received anything.But I need to make my payment on the 28th. I really just don't trust them anymore. What I want to know is are they in any kind of breach of contract because they never gave me a contract or Carfax even though I've repeatedly asked for them? Also I haven't even taken possession of the vehicle.