I need some help. I have a grandaughter, 13 months, that is not being raised properly by her parents. My son wants to give us custody, but the wife doesn't. I will try to make a very long story short. The wife, yes they are still married and living together (but not as a married couple), was given away to her mothers' friends when she was 2. Ended up in juvenile detention from 13-18. met my son online and were married shortly there after. they fought and still do like animals, cursing etc. While pregnant she lived with us. she had the baby while we were still living in texas. When the baby was 4 months we were transferred to VA. My daughter in law was to move with us with the baby, but at the last minute she refused. She has never bonded with the baby at all. I was the one taking care of her 90% of the time. I tried to teach her to be a good mom, but could see that she didn't have it in her. when she refused to go, I spoke with her mother (another story) and she informed me that she her my daughter in law hitting the baby when she was 3 months old because she was crying. I contacted texas cps, they investigated and since there was no physical abuse the case was closed. The cps person did say off the record that I would probably come back to texas to bury my grandaughter. but that with no physical proof there was nothing i could do. now the baby is 13 months old and today I find out that her mother (noth the baby's) told my daughter in law to pull the baby's hair if she pulls her hair. She has been cursing the baby with vulgar language and she has admitted to me that since my son doesn't want to help wash dished that she will not cook for the baby. I asked her what the baby eats and she says they just give her milk (not formula) most of the time in her bottle. she also eats cold cereal (dry) because she doesn't was the mess of milk all over, chicken nuggets, peanut butter or cookies. my main concern here is the neglect and the hair pulling. My son says that she now grabs lots of hair and shakes the baby's head with the hair to stop her from pulling mom's hair. she says that it's her word against his if the cops are called. by the way the cops know them because of domestic violence. We have offered to take the baby temporarily but mom always says no because she will lose out of being able to file taxes on her. She receives over 3,000.00 in taxes because of the baby. Living in virginia is there anything legal we can do besides calling cps. We tried that after the first incident and they always always call and give her a warning that they are coming out for a visit. They clean up their act, act like loving parents and the case is closed. I am beginning to believe the cps worker about his off the record comment. by the way the mother does have a history of mental illness. please help