I decided that I had heard enough and hung up. Later I had called back the phone number that I had. You can call British Techs at (800) 088-5505 or (800) 516-0854 . Someone answered but didn't identify themselves as British Techs. They answered in a thick accent that sounded like your typical...
Today I may have uncovered more about a true scam that is rather terrifying since it can affect unsuspecting people at home - the Microsoft Tech Support scam that uses TeamViewer remote support software to perpetrate the scam.
I was called on the telephone by a woman with a heavy Indian accent...