Recent content by wcan

It's over. I escalated this to the district manager who was able to get it resolved. The letter from the SS administration stating she didn't owe any money was enough for Citibank to finally release the remaining funds. Thanks

Thanks Army Judge. Lets see what happens. The letter should suffice. If SSA is saying there's nothing to return, they may finally release the remaining balance- but I have my doubts, it's Citibank. I found out today my employer offers a program that gives staff 30 minutes of free legal...

sorry, what is this supposed to mean? "Gotcha" to who? me? citbank?

I went to the SSA office and got a letter that states she does not have an overpayment on her social security record. I mailed it in to Citbank's back office and waiting for a reply. SSA said they can't even accept payment from me because the system doesn't show that she owes anything...

I don't know what my next move should be. SSA has still not returned my call. I may have to make a visit to the office tomorrow. I understand that Citibank has an obligation to return the money but they can't hold on to $800 until I pay back the SSA because of insufficient funds. That's now...

So here's what I think happened- I got this letter from Citibank and I quote: "We confirmed that there was a direct deposit made by the government to the account after our customers date of death. Citibank is obligated ot return those funds. The account has insufficient funds for the amount...

Thank you all for the feedback. To answer some of your questions: 1- my dad is the estate representative. 2- date of moms death was September 22,2023. Direct deposit into her Citibank account was September 27,2023. She is entitled to this money because it was for August. 3- she passed so...

Hi, Hope all is well. My Mom received a social security direct deposit 5 days after she passed in 2023. By the time I was able to close the account, with all the autopay accounts she had setup, there was around $800 left. Once I closed the account, I was expecting a check made out to her estate...

I called SS and army judge’ post is correct. Payments are made arrears. Which means the September 27 payment was for August. SS said it is protocol for Citi to return the balance to SS. I now have to fill out SS form 1724 and SS will deposit the money in my dad’s account. Im pissed nobody at...

I called CITI- they said if she receives a payment even if it's one day after her death, it needs to be returned. I'm calling the SS office now to confirm.....

So if she passed away on September 22nd, that means the September 27th payment she recieved was for August. Citi Bank owes me (her estate) $500....

Thanks

Hi, My mom passed away 9/22/2023- 5 days after her death she received her monthly automatic deposit from Social Security for $2000 into her bank account. By the time I was able to get the letter of administration, she had a remaining a remaining balance of $500 from the auto payments she had...

The problem is, once the bank disburses the money, the car is no longer their problem- contracts signed, money received. Right? Now it will sit there while I get statements from Wells Fargo every month. My salesman returns from vacation today. I called him while he was on vacation and told him...

I called the bank and they told me to go through the dealer. I had a friend of mine who's an attorney call the manager on my behalf so I can back out of the deal and he was told that he must send a certified letter from his office that he's representing me- he wouldn't talk to him. By that time...