The laptop I had my copy of my agreement on got a cracked screen ( ,and I no longer have the email original, personally I do prefer to just tell these people off myself, but I will call the office tomorrow and hash it out
Yes the screen handle is correct, when your feel your mattress is not right and should be replaced under the tenants of the warranty a 3rd party service provider conducts the inspection, and I am a subcontractor for one of those providers who is assigned the task. We are neutral and impartial...