Recent content by Neoen

Oh I hear you on that, and I agree. What I'm saying is I told them these things. The main thing I wish they would do is actually help me with the investigation rather than be vague and cut the conversation off. I'm sure they have a log of what ip address the transaction came from, and that would...

Heh yeah I've tried until I'm blue in the face. They say that their security processes are proprietary and they cannot tell me how they determine it's not fraud and shut down the conversation with "we cannot reply to this matter any further". 1. It happened while all parties that legitimately...

No this is the synchrony bank "Amazon Store Card", not the Chase Visa Amazon card. I think I'd be in a better situation if it was the Visa, Visa is really good about backing up the consumer when it comes to fraud. I'll just have to see how this synchrony bank stuff goes. They are doing an...

Yes it was purchased via the Amazon store card that was saved on my account for future purchases, which did not require any sort of security code or anything if you gained access to my account. Now I have removed all saved accounts so it will require me to enter a credit card number for each...

I've increased security for all online accounts at this point and removed all stored payment methods. I'm probably going to close the amazon store card on principle anyways, especially if they end up not backing me up with this "purchase". Visa, Mastercard and Discover are much better in that...

No chance. Haha it's funny you ask that because every time I spoke with Amazon they asked the same thing. No that is not possible, the transactions happened when both me and my girlfriend were sleeping (about 2:30am). They bought 2 video games 3 times each, one of which I had never heard of...

The point is I did not buy the cards at all, they were purchased without my authorization via my account. They were bought via my account through an apparent compromise of my account, that Amazon refuses to help me with.

I have a very strange situation, I'll start by spelling out what happened. At about 2am on November 17th my amazon account was apparently hacked. 3 amazon prime gift memberships were bought and redeemed by my account leaving my account with a $297 gift card balance. Then 6 digital video games...