Hey Army Judge, thank you for that, you're right of course and it is good to hear someone say it. I know they don't care, which is why I was here thinking that maybe I could cause them some trouble. But note their desperation when trying to make sure they can see our internet communications...
No they haven't given me any trouble for going over the bandwidth limit. But their bandwidth limit, I believe, is 5 gig a month. They don't enforce that, and StopTheCap would be very interested if they did. And if you go over it they limit you to higher than our switches allow anyway, so I...
I should say one other thing, which is that this is an Indian reservation. So things like the FCC Office of Native Affairs and Policy (you have to go to the Wayback machine for the page for some reason, the Sequester?) might be relevant.
You're giving me great ideas and ammunition :D. That is a better example with the buffet. I wish I could cut a deal with them to get satellite internet without the bandwidth restrictions. That would be a just remedy.
Okay so they couldn't be ordered by a court to improve their equipment...
Nevertheless you're not in the position of having them artificially lower your bandwidth, right? How is it not deceptive advertising to say you can expect up to a certain amount of bandwidth, then install hardware that prevents you from getting anywhere near that much?
Oh I'm sure they do, no need to read. They nevertheless say that I should expect "up to" when I sign with them. Which seems like a direct lie considering they make it technically impossible. Now if they'd installed switches which limited us to 6 megs but we got only, say, 1% of that well then...
Cool, a lot to research there and thank you!
I know the cap speeds both from experimentation (145 is the absolute max you ever get, but only for a few minutes) and because the linemen told me, so that is firm knowledge. As you say getting it writing would be good.
I will follow your leads...
mightymoose:
I've spoken with them many times. They didn't guarantee a minimum speed, but they did make a false statement: that I could expect up to 6 mbps. In fact, I could expect no more than 145 kbps.
army judge:
Thanks for the response!
Of course I'd get another provider if one were available. But all I want them to do is to remove the switch that limits my bandwidth- I was here first, I had good enough bandwidth, then they put more people on the lines and installed the limiting switches...
I'm served by Frontier Communications, which says I can "expect download speeds of up to 6 Mbps."
However, Frontier installed special switches to limit people in my area to 145 kilobits per second. Most of the time I get about 20 to 60 kilobits per second.
Can I sue them?