Recent content by lrs22

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    Consumer Law, Warranties unable to get refund for flawed software?

    The purpose of the software was to partition a hard disk. This product generated an illegal configuration by placing the new partition on a bad boundary. It then failed to allow for adjusting any of the partitions. This failure was reproduceable. The error code indicated this was a...
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    Consumer Law, Warranties unable to get refund for flawed software?

    Thank you for your prompt response. The license agreement provided a 90 day warranty period in which the software would perform substantially in accordance with the supplied documentation. The vendor shall be liable for repair or replacement of any software which fails to conform, or at...
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    Consumer Law, Warranties unable to get refund for flawed software?

    Folks, I could use a bit of advice. The situation is as follows. I purchased a software package. This software never worked. I communicated multiple times with this vendor's customer support staff, starting during the warranty period. The customer support staff was unable to help. They...
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