Retaining info of your customers is one thing (I'm not even their friggin customer!!), retaining it without their knowledge is another. I don't know why everyone is acting like it's ok simply because it happens. It's wrong. Again, if I get robbed because I was in a bad neighborhood at night is...
This payment wasn't done online, it was done by phone. I pay the majority of my own bills online and never run into this problem because I have options to either make a one time payment or a reoccuring payment. My problem is not even that a phone payment didn't gave me those options, but that...
I did NOT put the information on file with them. I paid 1 bill 1 time as a favor. I had no clue that they KEPT my information on file and had no reason to believe they would keep it to continue to use as a payment option.
If I "can't complain" that means if someone actually did steal my...
My brother asked me to pay an AT&T mobile bill for him one time a few months ago. I called, punched in his pin number and my bank card info and paid his bill through the automated system. When I was done, I just called my brother to let him know the bill was paid.
Neither one of us knew that...