Recent content by Jocker

There is one more matter that i will have with them. I drove our turnpike that uses new payment system . Before i departed, i told the guy that was working at Budget who gave me the car about my intention and asked how we should handle the payments. The system now is all remote, you cant pay at...

There seems to be zero accountability. I was given a phone number but they transfer you to nowhere. Impossible to speak with anyone. Left a voice mail for the manager but I'm pretty sure he won't call back. Feels like im in a 3rd world country

Aren't they all franchises where everything depends on the local owner/GM? I mean one budget can be super good while the other mediocre Its not "charged twice" (that would be easy) . Its one charge, twice as much as should be

Aren't they all franchises where everything depends on the local owner/GM? I mean one budget can be super good while the other mediocre? Do they even have any "central" supervision / management?

Im sorry but the agreement that they gave me and I signed is by BUDGET. You know its very easy to setup Priceline reservations in the way that reservations ending on Sunday can't be made... Enterprise near my house does exactly this. Can't make such reservation Again, I didn't breach any...

Maybe I didn't make it clear from the very beginning. My reservation states that I am renting at this particular location starting on Saturday and ending on Sunday. My rental agreement says the same , that I agree to return the vehicle on Sunday at this location, this is what I signed. I didn't...

As far as I know you should have valid reasons in order to dispute a charge with a credit card, like I didn't rent the car at all but they charged me.. this is not the case I submitted a ticket on budget site

I have an agreement that says i have rented on 8/16 and returning on 8/17 (Sunday) AT THIS LOCATION. They agreed to THESE conditions at the time when the reservation was made. This is written in agreement on paper in black ink Then they tried to change the AGREEMENT twice: first time by trying...

I dropped off vehicles when rental was closed several times. Never had a problem before. Most have cameras allowing them to know exactly when you dropped off the keys. Of course there is always a slight chance somebody could vandalise the car while its unattended and you'd be responsible. Or the...

I rented a vehicle for 1 day only thru Priceline, starting on Saturday 11am returning Sunday 11am. The location was closed on Sundays, i asked if they had a drop box for keys, they said yes. They told me i should return it to a different (airport) location that was open on Sundays which wasn't...