The business office for our company routinely charges customers a penalty fee for NSF checks and credit card chargebacks. I'd like to make sure we are within our rights to do so, as we do not have any published disclaimer of this policy on any customer documentation.
Thanks very much
Jason
I work at a diagnostic lab in NC. We have our own in-house collection team that works accounts prior to sending them to a 3rd party collection agency.
We received a hostile letter from a patient demanding we cease all communication with him and rather direct all correspondence and phone...