My friend told the owner of the shop not to drive the vehicle and it had to be towed.
Told the owner, oil was leaking out the engine and was knocking after starting.
Do not know why engine caught fire. My guess is oil got to the manifold/exhaust.
Vehicle is a 2014 Ford Escape with 90,000...
Will let her know that asap. Thanks again for all your help. Is there a way to find out a business's insurance online?, just in case they refuse to give it to her.
I apologize for all the pronouns.
Here's some other info I just got.
The shop has its own tow truck.
Yes, one of the employees drove the car.
I don't know why they chose to drive the car instead of towing it.
Did not give a reason why, they just kept apologizing.
She contacted her insurance...
Hi, I'm needing some advice about a situation that happened this afternoon to a friend of mine.
Her car broke down the other day and she contacted a business to tow it to their shop to get it fixed. They were informed not to drive it and it had to be towed. Well, they decided to drive it and...