Thank you for the responses! In no way am I intending on taking action. I will take my business elsewhere (it is just a dollar), but I am still very curious if this practice is legal?
I recently returned an item I bought from a catalog company. I used their prepaid return label which stated $6.95 would be deducted from my refund. When I received the refunded amount, $7.95 was deducted from the total. I called the company and their customer service explained they needed to...