Waiting Game
OK, done, using language suggested and an e-mail written in a most civil manner. I did ask for the best address for which to mail the certified letter. We'll see ... in the meantime, I've ordered an external drive from a company that made the hard drive that has been quietly...
Lemon Twist
Thank you again for the logical and practical advice--eminently doable.
In the meantime, apparently going ballistic at 59:32 on the service phone call had some result--HP left a message and e-mailed that "for a limited time" they are offering a replacement product of the same...
Thank you, lemon law computers, and question
Good morning, fredikklaw,
Thank you for your detailed reply--it is most helpful and where I think I want to go. I've spent enough billable hours dealing with problems on this computer that the total is, in fact, reaching an obscene amount of time...
Good morning,
In early 2009 I purchased a computer system for a home-based business I was starting up; total outlay was about $2,500. Since then, I've had six equipment failures or problems.
One of these was an external hard drive that failed just out of warranty. I replaced it this May...