I don't see anything worth while in the warranty to cover the issues presented. I think I'm probably just going to take the 60% and the loss on the machine. I appreciate all of your feedback and help.
It's a sole proprietorship.
I'm looking into the warranty at the moment. I will update with more info as I go through it.
I'm looking into a different make and model for the future, but wanted to get rid of this one to purchase the new one. I just felt like 60% of the purchase price as an...
Apologies, the shift was a mistake. It was a purchase for my embroidery business. When speaking of the business I tend to use plural and mixed it up accidentally.
I'll take a look at the warranty tonight and see if I can see anything within it. If I spot anything that may be useful in it I'll...
Hi,
I purchased a brand new embroidery machine from a company back in September of 2021. Not even a month after purchasing the machine we've been having constant issues with thread breaks, false thread breaks (the machine thinks the thread broke when it hasn't), and tie in issues (the thread...