Well thanks very much for your help.
Looks like they will not budge in any way
they dont even seem scared when I mention legal action..
Well I guess letting everyone know they are a bad host will do them more damage anyway..
and from what I see on the net, I am amongst many that have...
ok thanks.
The will not answer any tickets from me about this problem any more.
What is the BBB and how do I get hold of them...
This is what the owner of the domain said in his email to me ( as I sent a request to him)
We have already applied a 3 month credit to your
account...
ok what happened was that SLHost changed servers.
I found out at the last moment because I asked about Reverse DNS.
So the migrated my server space to a new one.
After this I had constant daily crashes of my sites. They wouldn't load, cpanels wouldn't load, even my WHM wouldn't load.
So...
mmm just wrote all about it for you and when I posted i got
Your submission could not be processed because a security token was missing or mismatched.
If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error...
What they were going to do is give me 3 more months on top of the 12 ( 8 left) that I had paid in advance for.
So instead of me having to pay again next June, I wouldnt have to pay til October..
Thats the only Credit they were going to give me...
But due to their service being bad and the...
Thanks
I did as you suggested and all they will say is they have applied a 3 month credit to my account.
An account I keep asking them to terminate. They say that as I have paid for 12 months the account will stay open til then.
Do you think this is worth pursuing further. The refund is worth...
Thanks for the reply
The only contract is this page here (slhost dot com / legal dot html)
take out the space and replace dot with .
Hope this helps because you sure are helping me.
Am I allowed to post in here what their replies are to my request?
I have / Had hosting with a company for 3 years. Recently they changed there server ( where they store my sites / files) Since then the performance of my domains etc went down.
Every day I had sites crashing and not being able to be seen on the internet.
Every day I had to ask them to sort it...