I am a landlord/contractor. I have invested in some nice rental properties. I have worked to get these building in top shape.I rented to tenants that brought bed bugs with them when they moved. I think that all my tenants are wonderful. They are my customers and I do whatever it takes to treat them with respect and make sure they get what they want. I had a city inspection and noticed that this tenant had their mattress missing and the bedroom was being cleaned too well. I wrote them a note asking them if they were having problems and told them I would help them in any way that i could.They confirmed bed bugs.I went to work right away to correct the problem. My investment is the most important issue here. (first step) To date, I have not shown them any negitivity,pointed any fingers; I am just there to help. I am stuck thinking of a fair way to be compensated. I dont want to change the tone of our relationship. The normal thing would be eviction.I want to wait until they are ready to move, keep their security and bill them for the rest. Note sure if I can bill for time and materials. Not sure if the problem has been corrected long term. I will have to continue to monitor and exterminte the situation for 2 years.All comments welcome.