N
ndai29
Guest
- Jurisdiction
- Virginia
"My partner and I signed a Taekwondo contract on 12/31/15, at America's Best Taekwon DO Center, that would be for 24 months. On 2/23/16 I was diagnosed with a hernia and had a doctor's note to not participate in any form of exercise until further notice. We spoke to the Master at the Dojang on 2/24/16 (located in Woodbridge, VA) and he told us to contact the main office, (Amerinational Management Services, located in Orlando, FL) and send in the doctor's note. On the contract it says "affected person can cancel due to substantial disability" and all that was required was to send a letter.
We were told by the main office that there was no fax machine, that they'd have to review it and deem it a permanent injury (says that nowhere on the contract), then they'll send me a medical form, my doctor would have to fill it out and send it back, and that we would have to send it in by mail. This dramatically slowed down the process. I checked to see if they got it several times and even two weeks later they claimed to have never received the letter. Every time we call, it's something different and even the instructor is confused and is giving us the wrong information.
I stopped going to class since 2/5/16 and my partner has stopped going since 4/6/16, we have been paying the full amount since 2/1/16. We have called many lawyers seeking free legal advice or a pro bono lawyer to contact the main office to see if we can come to a mutual agreement, since they won't seem to take me or my partner seriously. At this point it doesn't seem like I will be able to finish taekwOndo or get my black belt. It's just not feasible, I could risk landing myself back in the hospital. I don't want my money back, I just want to cancel the services."
We were told by the main office that there was no fax machine, that they'd have to review it and deem it a permanent injury (says that nowhere on the contract), then they'll send me a medical form, my doctor would have to fill it out and send it back, and that we would have to send it in by mail. This dramatically slowed down the process. I checked to see if they got it several times and even two weeks later they claimed to have never received the letter. Every time we call, it's something different and even the instructor is confused and is giving us the wrong information.
I stopped going to class since 2/5/16 and my partner has stopped going since 4/6/16, we have been paying the full amount since 2/1/16. We have called many lawyers seeking free legal advice or a pro bono lawyer to contact the main office to see if we can come to a mutual agreement, since they won't seem to take me or my partner seriously. At this point it doesn't seem like I will be able to finish taekwOndo or get my black belt. It's just not feasible, I could risk landing myself back in the hospital. I don't want my money back, I just want to cancel the services."
