have had residency of my granddaughter for 11yrs. She is 12yrs soon. There has been no direct contact and only 2 letters in that time with her biological mother. My gd wishes to change her surname to mine. She needs to apply to court for this as mother has refused, permission. Gd is adamant she doesn't want to meet mother at all. Can Court proceedings be done with them seeing each other at all? I have parental responsibility ie Guardianship and have done for 11yrs. Mum still has some parental responsibility.