Bank re-opens auto loan account, but already sent the title..

Status
Not open for further replies.

sinny

New Member
Our car was a total loss. We received a letter from Wells Fargo that our account had been paid in full. We followed up with the insurance company at that time and they let us know that they received the title. Now, a couple weeks later, we have been notified (via an overdue payment notice) that one of the supplemental payments (GAP) were reversed and WF re-opened the account since the reversed payment left a balance.
We have a letter saying it was closed. They already sent the title. Anybody know if written notice supersedes their claim that they can close and re-open accounts willy nilly?
 
Status
Not open for further replies.
Back
Top