3 weeks no income

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shanney

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My jurisdiction is: Nevada/USA

I have back surgery tomorrow and will be out of work for 3 more weeks after that. My Primary care doctor sent paper work to my insurance company stating I will be out of work until the 30th of October (the day I met my surgeon for the first time). I recieved payment up until then. My surgoen is keeping my out of work until after the surgery, however my insurance closed my short-term diability case on the 30th even though my surgoen's office has called my insurance company and faxed them the paperwork stating my time off work has been extended. I have called my surgoen's office 4 times and went to their office to watch them pick up the phone my insurance company. After all that everytime I call my insurance company they claim they received nothing from my doctor's office. I know this is not true. What do I do now?
 
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